When was Ideal founded?
Are you a privately owned company?
Where are Ideal products made?
What are your core values?
We also like to put a bit of soul, enthusiasm and personality into everything we do, to try and delight our customers and brighten up the industry we serve.
We’re committed to sustainability and acting in a more eco-responsible way and whilst we’ve never been interested in being the biggest supplier, we do want to make Ideal better all the time, to continue our great British manufacturing story for generations to come.
Is Ideal environmentally aware?
How can I work at Ideal
Can you create a bespoke product or range for me?
On what basis do you formulate new products?
Can you export anywhere in the world
Can I find your products outside of the UK?
How can I become a distributor?
I would like to be quoted for supply of laundry chemicals?
How can I arrange a laundry trial?
What is the Washeteria?
I'm interested in wet cleaning. How can I register for one of your shared knowledge days?
Can I buy in bulk for home use?
Have you thought about refills?
Is there a minimum order quantity?
Do your products have an expiry date?
Where can I view product information (PI) sheets?
How can I find material safety data sheets (MSDS)?
Do you provide auto injection equipment?
Do you provide technical support?
Who should I contact in regards to returns, damages or complaints?
What packs and packing sizes are available?
Bulk (1000L IBC, 600L IBC)
Drums (200L, 60L, 25L, 20L, 10L)
Bottles (5L, 1L)
Powders are available as:
Polypropylene bags (25kg, 20kg, 10kg)
Tubs (25kg, 10kg, 5kg)
If you have a special packaging requirement for a white label project, we can help you source it.
What are the warning signs on my labels?
How long will it take for my order to get to me?
Do you offer a price reduction for large volume purchase?
How can I get more news from Ideal?
Do you have any current product promotions?
Who makes those animations for you?
How can I get hold of a laundry print for my shop?
If you’re an account customer already, we’ll send you one. Mail email@example.com and let us know which one you like the best and we’ll ship it with your next order.
Otherwise, you can go here and pick up the whole set.
There’s more to come, so keep checking back.